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We've dealt with many web site owners who have very little idea of how their site functions or how a customer uses or navigates their site. It is critical site owners do know how a customer interacts with their site.
If you have a contact form - use to understand how a customer interacts with you.
If you have an on line shop place different orders so you can deal with customer enquiries when needed.
If you have data collection forms - use them and test for yourself.
Understanding how a customer uses your site will help indentify issues before they become a problem.
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Previously we have supported Joomla Ecommerce addon Mijoshop - we no longer do so due to poor support from the developers. We recommend those using Mijoshop as their ecommerce solution consider moving on.
We continue to support Virtuemart and have replaced Mijoshop with Jcart and have added Hikashop to to our preferred solutions.
Other options we support are J2store, Joomshopping.
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HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user's computer and the site. Users expect a secure and private online experience when using a website. Web site owners are now encouraged to secure their site via HTTPS. NZJoomla now provide this by default on new and refurbished sites we host.
HTTPS provides three key layers of protection:
- Encryption
- Data integrity
- Authentication
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We have recently dealt with some sites which had a major fault. People were spending up wards of $2000.00 for SEO because they were not getting any enquiries through their web site.
What we found was forms or email redirects were incorrectly configured so forms filled out on the site were not being received.
TEST THE CONTACT FORM and ensure you are getting the test submission.
Failure can be caused by:
- No email address assigned to the form
- Simple spelling mistake in the email address
- Web site not actually sending emails
- Emails not being directed through a verified server - SPF record missing so receiving server no accepting the emails
- Emails being tagged a Spam - so filtered out
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There are a wide selection of Joomla templates available from "free" to commerical versions. Customised templates can be built depending upon customer requirements.
Ideally templates should be:
- responsive - to ensure mobile friendly.
- easy to restyle to suit web site and branding.
- easy to change the layout i.e. based upon a grid format to allow changes to module and content positioning.
- Should come with support - note many "free" templates do not come with support and yuo will be let down at a critical point.
We recommend templates from "Hot Joomla Templates" as their templates meet the above requirements and support is great.
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Want to know if your joomla site is mobile friendly and up to googles standards?
Check it at:
https://www.google.com/webmasters/tools/mobile-friendly/
If not - contact us and we can help sort it.
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We've noticed recently with a number of clients that they have been provided a fancy Joomla web site. Then have been left to fend for themselves unable to get questons regarding their web site answered.
A Joomla web site needs maintenance just like a car, it needs to be adjusted to meet changing business and technology requirements. The Joomla core software needs to be kept up to date to ensure security.
We've been building and supporting Joomla since it first came out - we won't leave you hanging.
If your hoster or Joomla web site developer has taken your money then left and you need Joomla support contact us and we'll assist you.