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If you have lost your Joomla password - and the login form with the "Lost Password" and "UserID" links is not visable on your site.

Add /index.php?option=com_users&view=login to your sites domain name and you will get a login screen with the options for recovering your Password or userID. You must have the email address you have registered on the site.

If you still have problems we can assist - contact us for assistance in recoverying access to your Joomla site.*

*Access to your web hosting will be required - can be obtained from your current web site hoster.

 

We've dealt with many web site owners who have very little idea of how their site functions or how a customer uses or navigates their site. It is critical site owners do know how a customer interacts with their site.

If you have a contact form - use to understand how a customer interacts with you.

If you have an on line shop place different orders so you can deal with customer enquiries when needed.

If you have data collection forms - use them and test for yourself.

Understanding how a customer uses your site will help indentify issues before they become a problem.

Previously we have supported Joomla Ecommerce addon Mijoshop - we no longer do so due to poor support from the developers. We recommend those using Mijoshop as their ecommerce solution consider moving on.

We continue to support Virtuemart and have replaced Mijoshop with Jcart and have added Hikashop to to our preferred solutions.

Other options we support are J2store, Joomshopping.

HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user's computer and the site. Users expect a secure and private online experience when using a website. Web site owners are now encouraged to secure their site via HTTPS. NZJoomla now provide this by default on new and refurbished sites we host.

HTTPS provides three key layers of protection:

  • Encryption
  • Data integrity
  • Authentication

We have recently dealt with some sites which had a major fault. People were spending up wards of $2000.00 for SEO because they were not getting any enquiries through their web site.

What we found was forms or email redirects were incorrectly configured so forms filled out on the site were not being received.

TEST THE CONTACT FORM and ensure you are getting the test submission.

Failure can be caused by:

  • No email address assigned to the form
  • Simple spelling mistake in the email address
  • Web site not actually sending emails
  • Emails not being directed through a verified server - SPF record missing so receiving server no accepting the emails
  • Emails being tagged a Spam - so filtered out

There are a wide selection of Joomla templates available from "free" to commerical versions. Customised templates can be built depending upon customer requirements.

Ideally templates should be:

  • responsive - to ensure mobile friendly.
  • easy to restyle to suit web site and branding.
  • easy to change the layout i.e. based upon a grid format to allow changes to module and content positioning.
  • Should come with support - note many "free" templates do not come with support and yuo will be let down at a critical point.

We recommend templates from "Hot Joomla Templates" as their templates meet the above requirements and support is great.

 

Want to know if your joomla site is mobile friendly and up to googles standards?

Check it at:

https://www.google.com/webmasters/tools/mobile-friendly/

If not - contact us and we can help sort it.

Security Risk?

If your current Joomla install is version 1.5.26 or below - it is out of date and it's security is at risk - YOU SHOULD'T use it as part of your business tools.

Joomla have now also stopped support for 2.5.X series and hence it's time to consider upgrading your site if you are running this stream of software on your web site.

If you have a series 3.X version of Joomla running your site, you must ensure it is updated to Joomla 3.9.22 at a minimum as lower levels of Joomla 3.X have a security risks.

Current version of Joomla 3.9.22

Contact Us about upgrading.

Google it

Want to add any of the following google services to your Joomla Site?

Google Adwords
Google Analytics
Google Search console
Google URL submission
Google Recapctha

Contact Us as we can help.

Mobilise your web site

The growth of browsing on smart phones is one of the fastest changing aspects of the WWW, with 49.2% of mobile users browsing the internet on their phones.

Is your site mobile ready or are you still penalising visitors to your web site who are using mobile devices with large downloads and incorrectly proportioned layout?

A responsive web site reacts to the device your visitor is using to view your site.

Payments

To view payments for accounts or invoices please visit our payment information page.