The original site for this Crystal Clear Studios was hosted in South Africa. With the move of her business to New Zealand Amanda wanted to ensure support was provided locally. Interesting when the site was migrated to our servers, we noticed an issue - and asked if Amanda had ever reached emails through the contact form on the site. Not one in three years - the reason incorrect email address in the contact form. It was then noticed that that old articles and the email address referred to another business very similar to Amanda's, it appears the site was originally setup for some one in a similar type of business with a slightly varied template. But critical important aspects of the site were not changed or correctly tested.
With any new site - test the contact forms and email addresses on the site!!